Detailed references identifying clients are available to prospective clients on request, subject to the agreement of relevant clients. Please note that prior to 2009 BHL Insight was known as BHL Axiom.
National Firm
A large national firm engaged BHL to replace three legacy accounting systems and its in-house workflow system with the BHL Axiom integrated practice management and workflow system. The project covered over 350 users in eleven locations, and was required to go live within five months. The tight time frame was driven by the internal requirements of the firm. Just prior to the commencement of the project, one key member of the firm's in-house IT team took long service leave overseas, another moved on, and a third was assigned to a finance project. Nevertheless, the project went live (on budget) after four months, much of which was devoted to the data conversion and initial data cleansing of the three legacy systems. A number of subsequent sub-projects and further data cleansing requirements extended the project by a further four months. The initial project also required BHL to connect the in-house document assembly system to Axiom, which was achieved in less than a week. Two of the internal IT team subsequently returned and connected the in-house web-based enquiry system to the Axiom practice management system, while BHL continued to develop its Workflow system to support the firm's complex and expanding litigation workflow requirements. The experience, while challenging, gave the firm the potential for unprecedented productivity and control over risk management issues, while BHL gained the most sophisticated legal workflow system available in Australia today.
Top-tier New Zealand Firm
One of New Zealand’s leading law firms running more than 200 Apple Macs commissioned BHL to replace a legacy accounting system and to develop a sophisticated collections workflow system to manage the firms own debtors. The initial project and a number of subsequent projects for this firm have been completed on time and within budget, and the firm is a pleasure to deal with.
Adelaide Property Firm
A mid-tier firm acting for large property developer clients commissioned BHL to enhance the BHL Workflow system to manage the processing of conveyancing transactions on behalf of the firm's major clients. Later, BHL was engaged to replace the firm's legacy accounting system with BHL Axiom. This is an unusual sequence as accounting systems are usually upgraded before workflow systems are implemented, but the reverse sequence is possible and can work well. Both projects were completed on time and within budget despite key people moving on between the projects. More recently, the firm commissioned extensions to the BHL CRM system which have now become part of the core Insight product.
Melbourne Law Firm – Leading Financial Services
A mid-tier Melbourne law firm, with a very large mortgage practice, engaged BHL to replace its legacy accounting system and to automate its mortgage processing business. Projects were completed on time and within budget and additional projects are now being evaluated.
Mid-tier Adelaide firm
A law firm, reputed to be one of the most profitable in Adelaide, commissioned BHL to replace its legacy accounting systems. Even before the accounting phase was completed the firm decided to move its entire operations to BHL Axiom, including Workflow, Document Assembly, Document/Email Management, and CRM, all of which was completed within twelve months of the original commission. Subsequently, a large reporting project was undertaken to provide more sophisticated individual, team based and firm-wide BHL Insight Dashboard reporting and Email Alerts.
Brisbane Commercial Law Firm
A successful and leveraged Brisbane commercial firm engaged BHL to convert its accounting systems from another vendor. The project was completed on-time and within budget and the firm is now considering BHL Workflow.
Sydney Personal Injury Firm
A successful and tightly held Sydney law firm specialising in personal injury and medical negligence work commissioned BHL to replace its legacy accounting software. The project was completed on time and within budget, and the firm is now considering implementing the BHL Workflow system.
Regional Full Service Law Firm
A longstanding and highly regarded regional law firm in NSW commissioned BHL to replace a number of accounting and office management systems over a two year period. The projects were completed on time and within budget. It is very impressive what the IT Manager and Office Manager at this firm have accomplished on a very limited budget.
Sydney, Parramatta and Canberra Workers Compensation Firm
A successful and longstanding mid-tier Sydney law firm specialising in workers’ compensation law engaged BHL to replace its legacy accounting system. Following the successful completion of that project, which included customised billing processes, the firm has progressed to implementing BHL Workflow to auytomate its task management and document assembly.
Newcastle full-service law firm
A longstanding Newcastle law firm commissioned BHL to replace its legacy accounting system over a three month period. The project was completed on time and within budget and the firm continues to implement increasingly sophisticated reporting functions.
Mid-tier Newcastle firm
A law firm reputed to be one of the fastest growing and most successful in Newcastle selected BHL to replace its legacy accounting systems. Twelve months after the successful completion of this project the firm upgraded its servers and implemented BHL Workflow and the BHL Web Portal system. This firm uses BHL Workflow to manage its internal processes as well as some matter workflows.
Adelaide Start-up
Although BHL is designed for firms with more than twenty staff, and the majority of our clients have more than fifty staff, we were pleased to help a small Adelaide firm to commence business on its own account following the amicable departure of three partners from one of our existing clients. The firm is going from strength to strength and is gradually utilising more and more BHL functionality as their management needs grow. BHL offers special pricing and support arrangements to selected small firms, and we have a number of success stories in this sector.
Mid-tier full-service Adelaide firm
A long established and successful full-service Adelaide firm using Keystone accounting decided to upgrade their systems to an integrated accounting, CRM and workflow system. They conducted a detailed analysis of their needs and of the products available and after a long process they selected BHL Insight. The implementation process was completed on time and within budget and the firm has since commissioned several additional projects as they adopt more of the BHL Insight functionality.
Brisbane Personal Injury Firm
A profitable and tightly run Brisbane law firm specialising in personal injury and medical negligence work commissioned BHL and others to replace its entire suite of accounting, document management and workflow systems. BHL has enthusiastically collaborated with the firm’s consultants and third-party data conversion experts to create a system that fits the needs of this sophisticated firm. After 12 months the project is nearing completion, and we are expecting to run many more similar projects over the next four or five years as successful firms outgrow their legacy systems.